Terms & Conditions
Ordering
Your resources can be ordered by phone, fax, mail, email and through our website by using the shopping cart. An invoice will be generated and faxed or emailed to you as confirmation of your order. Once this has been paid your order will be dispatched.
Prices
Prices detailed in our catalogue, order form and web site are recommended retail prices only and are subject to change without notice.
GST
All product prices and freight are GST inclusive.
Method of payment
Payment can be made by either a cheque, electronic funds transfer or credit card.
Accounts
A monthly account may be established, which can be arranged by calling our office for the account application. All accounts are payable within 30 days of the date of purchase. Any account falling outside the trading terms, may be charged an additional 2% of the outstanding balance per month. Precision Group (Australia) Pty Ltd reserves the right to recover any additional costs incurred in relation to collection of any overdue debt.
Freight
There are two freight options - Australia Post and Express Postage:
Regular Postage
No. of Items Charge
1 - 4 $10
5 - 9 $20
10 - 19 $30
20 - 29 $40
30 - 39 $50
40 - 49 $60
50 - 59 $70
60 - 69 $80
70 - 79 $90
80+ $100
Express Postage
No. of Items Charge
1 - 5 $15
6 - 10 $20
11+ $2 per book
International Customers
International customer orders will be sent by Australia Post registered mail. The postage and handling cost will be on individual basis and determined by size, weight and destination of the parcel. If you would like your goods delivered by express post or courier, you will need to contact us by phone, fax or email to make the appropriate arrangements.
Orders will not be dispatched until payment has been received.
Delivery
Please allow 10 working days from the date of invoice for delivery within Australia. The Express Postage service is overnight* to capital cities and major regional areas (some country areas may take two days). International orders allow 14-21 working days from the date of invoice for delivery.
* Precision Group (Australia) Pty Ltd will not be held responsible for any freight that is not delivered overnight using Express Postage.
Damaged goods
Goods damaged in transit to customers will be replaced in full.
Returns and refunds
All returns will be approved or rejected at the discretion of Precision Group (Australia) Pty Ltd. Request to return goods must be made within 90 days of purchase. Consistent with the Trades Practices Act 1974, Precision Group (Australia) Pty Ltd is not automatically responsible for accepting returns where there is a customer error or the customer simply changes their mind. As we are a print on demand operation it is important that you choose your materials carefully. Goods returned without prior approval will not be credited. Goods must be returned in resalable condition. Approved returns will receive a credit and will be processed for the invoiced value of the stock returned, less a $20 charge for administration or 25% of the invoiced value of the books returned, whichever is greater. Precision Group (Australia) Pty Ltd will not refund the initial freight charge of delivering the materials to you. Customers will not be credited for goods damaged in transit and customised resources will not be approved for return.
Copyright
Precision Group (Australia) Pty Ltd owns all copyright on its products as detailed in the Copyright Act 1968.
No part of the Precision Group (Australia) Pty Ltd books may be reproduced in any form or by any means, electronic or mechanical, including photocopying or recording, or by an information retrieval system without written permission from Precision Group (Australia) Pty Ltd. Legal action may be taken against any person who infringes their copyright through unauthorised copying.
Licensing
Precision Group (Australia) Pty Ltd offer licensing for our Candidate Resource. The cost is for the life of the unit. If you require further details please call our office on 07 3351 6336.
Customised Resources
Precision Group (Australia) Pty Ltd offers customistaion of all resources. We can include your logo or combine units to create individual books. There is so much variation so please do not hestitate to give our office a call to discuss your ideas.