Terms & Conditions
Ordering
Your resources can be ordered by phone, fax, mail or e-mail (Online ordering will be available soon). An invoice will be generated and faxed or e-mailed to you as confirmation of your order. Once this has been paid your order will be dispatched.
Prices
Prices detailed in our catalogue, order form and web site are recommended retail prices only and are subject to change without notice.
GST
All product prices and freight are GST inclusive.
Discounts
Discounts may apply to large orders. For more information please call our office on 07 4054 2201.
Method of payment
Payment can be made by either a cheque, electronic funds transfer or credit card.
Accounts
A monthly account may be established, which can be arranged by calling our office for the account application. All accounts are payable within 30 days of the date of purchase. Any account falling outside the trading terms, may be charged an additional 2% of the outstanding balance per month. Precision Group (Australia) Pty Ltd reserves the right to recover any additional costs incurred in relation to collection of any overdue debt.
Freight
There are two freight options Australia Post and Australian Air Express:
Australia Post
No. of Items Charge
1 - 4 $10
5 - 9 $20
10 - 29 $30
30 - 49 $40
50+ $60
Australian Air Express
No. of Items Charge
1 - 4 $20
5 - 9 $30
10 - 29 $40
30 - 49 $55
50+ P.O.A
* Please contact our office on 07 4054 2201 as the cost will be determined on the size of the order.
International Customers
International customer orders will be sent by Australia Post registered mail. The postage and handling cost will be on individual basis and determined by size, weight and destination of the parcel. If you would like your goods delivered by express post or courier, you will need to contact us by phone, fax or email to make the appropriate arrangements.
Orders will not be dispatched until payment has been received (Account customers excluded).
Delivery
Please allow 10 working days from the date of invoice for delivery within Australia. The Australian Air Express service is overnight to capital cities and most regional areas (Some country areas may take two days). International orders allow 14 working days from the date of invoice for delivery.
Damaged goods
Goods damaged in transit to customers will be replaced in full.
Returns and refunds
All returns will be approved or rejected at the discretion of Precision Group (Australia) Pty Ltd. Consistent with the Trades Practices Act 1974, Precision Group (Australia) Pty Ltd is not automatically responsible for accepting returns where there is a customer error or the customer simply changes their mind. As we are a print on demand operation it is important that you choose your materials carefully. Goods returned without prior approval will not be credited. Goods must be returned in resaleable condition. Approved returns will receive a credit and will be processed for the invoiced value of the stock returned, less a $20 charge for administration or 25% of the invoiced value of the books returned, whichever is greater and will not be refunded the initial freight charge of delivering the materials to you. Customers will not be credited for goods damaged in transit and customised resources will not be approved for return.
Copyright
Precision Group (Australia) Pty Ltd owns all copyright on its products as detailed in the Copyright Act 1968.
Licensing
Precision Group (Australia) Pty Ltd offer licensing for our Candidate Resource which is handled by the Aesharenet and can be ordered by going to their website www.aesharenet.com.au or if you require further assistance please call our office on 07 4054 2201
Customised Resources
Precision Group (Australia) Pty Ltd offers customistaion of all resources. We can include your logo or combine units to create individual books. There is so much variation so please do not hestitate to give our office a call to discuss your ideas.