BSB20115 Certificate II in Business

Learner Resource Prices (Per Item)

  • Black & White (10+)
  • $153.00
  • Colour (1 - 9)
  • $408.00
  • Colour (10+)
  • $296.00

Trainer Manual Price (Per Item)

  • Colour
  • $653.00

Qualification Descriptor

This qualification reflects the role of individuals in a variety of junior administrative positions who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision.

No licensing, legislative or certification requirements apply to this qualification at the time of publication.

Certificate II in Business Pack - Includes 1 core unit and 11 elective units = 12 units.

7 elective units must be selected from the elective units listed below. 4 elective units may be selected from the elective units listed below, or any currently endorsed Training Package or accredited course at the same qualification level. If not listed below, 2 of the 4 elective units may be selected from either a Certificate I or a Certificate III qualification.

Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.

The core units we offer are:
  • BSBWHS201 Contribute to health and safety of self and others
The elective units we offer are:
  • BSBCUS201 Deliver a service to customers 
  • BSBIND201 Work effectively in a business environment 
  • BSBINM201 Process and maintain workplace information
  • BSBINM202 Handle mail 
  • BSBINN201 Contribute to workplace innovation 
  • BSBCMM201 Communicate in the workplace
  • BSBITU201 Produce simple word processed documents 
  • BSBITU202 Create and use spreadsheets 
  • BSBITU203 Communicate electronically 
  • BSBSMB201 Identify suitability for micro business 
  • BSBSUS201 Participate in environmentally sustainable work practices 
  • BSBWOR202 Organise and complete daily work activities 
  • BSBWOR203 Work effectively with others 
  • BSBWOR204 Use business technology 

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