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ADM101AC
BSBADM101A
Use business equipment and resources
ADM405BC
BSBADM405B
Organise meetings
ADM409AC
BSBADM409A
Coordinate business resources
ADM502BC
BSBADM502B
Manage meetings
ADM504BC
BSBADM504B
Plan and review administration systems
ADM506BC
BSBADM506B
Manage business document design and development
ADV507BC
BSBADV507B
Develop a media plan
ADV509AC
BSBADV509A
Create mass print media advertisements
ADV512AC
BSBADV512A
Develop an advertising strategy and brief
ADV602BC
BSBADV602B
Develop an advertising campaign
ADV603BC
BSBADV603B
Manage advertising production
CMM101AC
BSBCMM101A
Apply basic communication skills
CMM201AC
BSBCMM201A
Communicate in the workplace
CMM301AC
BSBCMM301A
Process customer complaints
CMN311BC
BSBCMN311B
Maintain workplace safety
CRT501AC
BSBCRT501A
Originate and develop concepts
CRT601AC
BSBCRT601A
Research and apply concepts and theories of creativity
CUS201AC
BSBCUS201A
Deliver a service to customers
CUS301AC
BSBCUS301A
Deliver and monitor a service to customers
CUS401AC
BSBCUS401A
Coordinate implementation of customer service strategies
CUS402AC
BSBCUS402A
Address customers needs
CUS403AC
BSBCUS403A
Implement customer service standards
CUS501AC
BSBCUS501A
Manage quality customer service
DIV301AC
BSBDIV301A
Work effectively with diversity
DIV601AC
BSBDIV601A
Develop and implement diversity policy
FIA401AC
BSBFIA401A
Prepare Financial Reports
FIA402AC
BSBFIA402A
Report on Financial Activity
FIM501AC
BSBFIM501A
Manage budgets and financial plans
FIM601AC
BSBFIM601A
Manage finances
FLM303CC
BSBFLM303C
Contribute to effective workplace relationships
FLM305CC
BSBFLM305C
Support operational plan
FLM306CC
BSBFLM306C
Provide workplace information and resourcing plans
FLM309CC
BSBFLM309C
Support continuous improvement systems and processes
FLM311CC
BSBFLM311C
Support a workplace learning environment
FLM312BC
BSBFLM312B
Contribute to team effectiveness
HRM401AC
BSBHRM401A
Review human resources functions
HRM402AC
BSBHRM402A
Recruit,select and induct staff
HRM403AC
BSBHRM403A
Support performance management process
HRM501AC
BSBHRM501A
Manage human resources services
HRM506AC
BSBHRM506A
Manage recruitment, selection and induction processes
HRM602AC
BSBHRM602A
Manage human resources strategic planning
HRM604AC
BSBHRM604A
Manage employee relations
ICGEN305AC
FNSICGEN305A
Maintain daily financial/business records
IND201AC
BSBIND201A
Work effectively in a business environment
INM201AC
BSBINM201A
Process and maintain workplace information
INM202AC
BSBINM202A
Handle mail
INM301AC
BSBINM301A
Organise workplace information
INM401BC
BSBINM401B
Implement workplace information system
INM501AC
BSBINM501A
Manage and information or knowledge management system
INM601AC
BSBINM601A
Manage knowledge and information
INN201AC
BSBINN201A
Contribute to workplace innovation
INN301AC
BSBINN301A
Promote innovation in a team environment
INN502AC
BSBINN502A
Build and sustain an innovation work environment
INN601AC
BSBINN601A
Manage organisational change
ITU101AC
BSBITU101A
Operate a personal computer
ITU102AC
BSBITU102A
Develop keyboard skills
ITU201AW2003C
BSBITU201A
Produce simple word processed documents (Word 2003)
ITU201AW2007C
BSBITU201A
Produce simple word processed documents (Word2007)
ITU202AE2003C
BSBITU202A
Create and use spreadsheets (Excel 2003)
ITU202AE2007C
BSBITU202A
Create and use spreadsheets (Excel 2007)
ITU203AC
BSBITU203A
Communicate electronically
ITU302AC
BSBITU302A
Create electronic presentations
ITU306AC
BSBITU306A
Design and produce business documents
ITU404AC
BSBITU404A
Produce complex desktop published documents
LED101AC
BSBLED101A
Plan skills development
LED401AC
BSBLED401A
Develop teams and individuals
LED501AC
BSBLED501A
Develop a workplace learning environment
LED502AC
BSBLED502A
Manage programs that promote personal effectiveness
MGT401AC
BSBMGT401A
Show leadership in the workplace
MGT402AC
BSBMGT402A
Implement operational plan
MGT403AC
BSBMGT403A
Implement continuous improvement
MGT404AC
BSBMGT404A
Lead and facilitate off-site staff
MGT502BC
BSBMGT502B
Managing people performance
MGT515AC
BSBMGT515A
Manage operational plan
MGT516AC
BSBMGT516A
Facilitate continuous improvement
MGT605BC
BSBMGT605B
Provide leadership across the organisation
MGT608BC
BSBMGT608B
Manage innovation and continuous improvement
MGT616AC
BSBMGT616A
Develop and implement strategic plans
MGT617AC
BSBMGT617A
Develop and implement a business plan
MKG413AC
BSBMKG413A
Promote products and services
MKG414AC
BSBMKG414A
Undertake marketing activities
MKG507AC
BSBMKG507A
Interpret market trends and development
MKG514AC
BSBMKG514A
Implement and monitor marketing activities
MKG603BC
BSBMKG603B
Manage the marketing process
MKG609AC
BSBMKG609A
Develop a marketing plan
OHS201AC
BSBOHS201A
Participate in OHS processes
OHS407AC
BSBOHS407A
Monitor a safe workplace
OHS509AC
BSBOHS509A
Ensure a safe workplace
PMG510AC
BSBPMG510A
Manage projects
PRO301AC
BSBPRO301A
Recommend products and services
REL401AC
BSBREL401A
Establish networks
RSK401AC
BSBRSK401A
Identify risks and apply risk management processes
RSK501AC
BSBRSK501A
Manage risk
SLS501AC
BSBSLS501A
Develop a sales plan
SUS201AC
BSBSUS201A
Participate in environmentally sustainable work practices
SUS301AC
BSBSUS301A
Implement and monitor environmentally sustainable work practices
SUS501AC
BSBSUS501A
Develop workplace policy and procedures for sustainability
WOR202AC
BSBWOR202A
Organise and complete daily work activities
WOR203AC
BSBWOR203A
Work effectively with others
WOR204AC
BSBWOR204A
Use business technology
WOR301AC
BSBWOR301A
Organise personal work priorities and development
WOR401AC
BSBWOR401A
Establish effective workplace relationships
WOR402AC
BSBWOR402A
Promote team effectiveness
WOR404AC
BSBWOR404A
Develop work priorities
WOR501AC
BSBWOR501A
Manage personal work priorities and professional development
WOR502AC
BSBWOR502A
Ensure team effectiveness
WRK410AC
BSBWRK410A
Implement industrial relations procedures
WRT301AC
BSBWRT301A
Write simple documents
WRT401AC
BSBWRT401A
Write complex documents